
Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
How to remove a state return
To remove a state return, follow the state instructions below. 1) Enter the return, and select My Info on the sidebar navigation 2) Select State Return Selections 3) Un-check the State box on th...
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Support Team created an article,
How to add a state return
To add a state return, follow the state selection instructions below. 1) Enter the return, select My Info in the sidebar navigation 2) Select State Return Selections 3) Make your selection with ...
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Support Team created an article,
How to edit a state return
The state return information can easily be accessed in the sidebar navigation. 1) Enter the return, select Edit (State Abbreviation) Return to edit the state information
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Support Team created an article,
My return was rejected, can I get a refund?
We do not guarantee a refund. We charge based on the construction of the return(s), not on the acknowledgement status. If you would like to request a refund then please send us a secure email throu...
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Support Team created an article,
How to add advanced dependent information
After completing all entries on the Dependent and Household Member Information page you can make indicate special conditions pertaining to the dependent. This page is needed when a dependent/house...
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Support Team created an article,
How to add/edit/delete a dependent
1) Enter the return, select Add Dependent+ 2) Here you can +Add New, Edit or Delete the dependent
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Support Team created an article,
Who qualifies as a dependent?
Who's a Dependent? According to the IRS, a dependent is a qualifying child or relative who relies on you for financial support. To claim a dependent for tax credits or deductions, the dependent mu...
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Support Team created an article,
Why am I getting an error message to include Schedule C?
If you are seeing this error message: The IRS payee instructions for the Form 1099-NEC say to report income from a Form 1099-NEC on Schedule C or F (Form 1040) if a sole proprietor. If you entered...
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Support Team created an article,
Why am I getting a - "I have no taxable income?" error message "total income of zero"?
"Based on the information you've submitted, your forms of income are considered "exempt from tax." Due to this, the IRS will not be able to process your return electronically because all the field...
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Support Team created an article,
How to include form 1099-OID
This page includes the following information: Who should file Form 1099-OID How to enter Form 1099-OID in FileYourTaxes.com Who should file Form 1099-OID File Form 1099-OID: If the original iss...