Common Questions & Basic Info

E-file

• What is a tax return signature PIN?
• How to find prior year AGI (Adjusted Gross Income)?
• What is MyFreeTaxReturn's refund policy?
• What is electronic filing?
• What are the advantages to e-filing?
• What is electronic postmark (ePostmark)?

Tax Returns

• What is a self selected pin?
• What if my return is accepted?
• How to delete a return
• What filing status should I choose?
• How to change my filing status?

Dependants

• How to add advanced dependent information
• How to add/edit/delete a dependent
• Who qualifies as a dependent?

Schedules & Forms

• How to include form 1099-OID
• What is form 982 reduction of tax attributes due to discharge of indebtedness
• What is form 4852-W-2 substitute?

State Returns

• How to remove a state return
• How to add a state return
• How to edit a state return

Error Message Support

• Why am I getting an error message to include Schedule C?
• Why am I getting a - "I have no taxable income?" error message "total income of zero"?

Pricing

• My return was rejected, can I get a refund?