Unfortunately, we are unable to refund your construction fees over a rejection as our service does not guarantee an accepted acknowledgement by the IRS/Government Agency. The fee we charge is for the construction of your federal and/or state returns.
Our service does not guarantee an accepted acknowledgment. If your return(s) was successfully constructed and transmitted to the IRS/Government Agency, we are unable to provide you with a refund due to a rejected return.
If you would like assistance with understanding your rejection and/or navigating the entries that need correcting, please send a secure email.
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